Last updated: November 2026
1. Who is responsible for your data?
Industrial Technical Services SRL (ITS), Avenue de la Basilique 377/3, 1081 Koekelberg (Brussels), CBE BE 1009.535.616. For any question: info@i-t-s.be.
2. What data do we collect?
- Contact form: name, e-mail address, subject and message – only what you send us.
- E-mails and business exchanges: business contact details and the content of the exchanges.
- Technical data: cookies needed for the website to work (selected language, remembering your cookie choice) and, only if you accept them, audience measurement cookies.
3. Why, and on what legal basis?
- Answering your request and preparing a quotation: pre-contractual measures taken at your request.
- Performing a contract and customer follow-up: performance of the contract and legal obligations (accounting, invoicing).
- Measuring website audience: your consent, which you can withdraw at any time.
ITS does not use your data for marketing without your consent and never sells it.
4. How long?
Contact requests that do not lead to a business relationship are kept for a maximum of 3 years after the last exchange. Contract-related data is kept for the legal retention period for accounting and tax documents.
5. Who has access?
Only ITS directors and staff who need it, and our technical providers (website and e-mail hosting: OVH, within the European Union), within the limits of their assignment.
6. Your rights
At any time you can request access to your data, its rectification or erasure, restriction of processing, object to processing, request data portability and withdraw your consent. Write to us at info@i-t-s.be; we reply within one month.
If you believe your rights are not respected, you can lodge a complaint with the Belgian Data Protection Authority, rue de la Presse 35, 1000 Brussels – www.dataprotectionauthority.be.
7. Cookies
On your first visit, a banner lets you accept or refuse non-essential cookies. You can also delete them at any time in your browser settings.
8. Security
ITS takes reasonable technical and organisational measures to protect your data against loss, unauthorised access or disclosure.
